Contact information
💌 Contact Us
Hey there! Thanks for visiting Resin Art Chin! 🎉
We're a small handcraft business creating beautiful Japanese and Chinese-inspired resin lamps, and we love hearing from our customers! Whether you have a question about a product, need help with an order, or just want to say hi — we're here for you! 💛
📧 Email Us
resinartchin@outlook.com
This is the best way to reach us! We typically respond within 24-48 hours 😊
🕐 Response Time
We're a small team, so please allow up to 48 hours for a response. We read every single message and will get back to you as soon as we can! 💪
📱 Social Media
Follow us for behind-the-scenes content, new releases, and more! Check the links in our website footer 🎨
💡 Before You Reach Out
Here are some quick answers to common questions:
- How long does delivery take? 3-6 weeks (handcrafted + shipping)
- Can I track my order? Yes! You'll get a tracking number by email once it ships
- My lamp arrived damaged — what do I do? Email us with photos within 7 days and we'll make it right!
- Can I cancel my order? Yes, if production hasn't started yet. Email us ASAP!
We truly appreciate every single customer and are here to make sure you have an amazing experience with Resin Art Chin! 🌟
